Carivus AI values your privacy and handles all personal data with the highest security standards. This Privacy Policy explains how we collect, process, and safeguard your information to provide a safe trading environment.
We are committed to transparency, keeping users informed about data usage and protection at every step of their interaction with the platform.
Our mission is to deliver a secure, seamless, and reliable trading experience. If you have questions about your data or our privacy practices, our support team—including experts like Olivia, Ethan, and Mason—is always ready to assist.
Contact us at [email protected].
Information We Collect
We gather information to:
- Enable access to platform features and personalized experiences
- Improve service performance and user satisfaction
- Meet regulatory requirements and ensure compliance
When We Collect Your Data
- While accessing our website or platform services
- During account registration, demo use, or transactions
- When communicating via official support channels
Your Privacy Options
You may choose not to provide certain personal details; however, this could limit access to some platform features.
Types of Personal Data Collected
- IP address and general location
- Device type, operating system, and browser information
- Access timestamps
- Name, email, and phone number (if voluntarily provided)
Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Sharing data with service partners | User consent |
| Responding to inquiries | Legitimate interest |
| Compliance with legal obligations | Regulatory requirements |
| Platform service improvement | Legitimate interest |
| Fraud and security prevention | Legitimate interest |
Data Sharing
Your personal information may be shared only with trusted partners for operational, legal, or service improvement purposes.
Cookies & Third-Party Services
We use cookies to:
- Ensure proper platform functionality and navigation
- Remember user preferences and activity
- Analyze usage patterns and personalize content
- Monitor performance via analytics tools
Cookies can be disabled in your browser, though some features may be limited.
Third-Party Integrations
- Google Analytics for monitoring site traffic
- Advertising partners for relevant content delivery
- Social login and integration services
Data Retention
We retain personal data only as long as necessary for the intended purpose or to comply with legal obligations.
Your Privacy Rights
- Request access to your personal data
- Request corrections or deletions
- Object to certain data processing
- Request restrictions on processing
- Receive your data in portable format
- Withdraw consent at any time
To exercise these rights, contact [email protected].
Data Security
We implement industry-standard security measures to protect your information. While no system is completely risk-free, we continually enhance our safeguards to maintain your data's integrity.
Privacy Policy Updates
Our Privacy Policy is regularly reviewed and updated as necessary. Significant updates are posted on our website.
Contact Carivus AI
For any privacy-related questions or support, reach out to [email protected].